Frequently Asked Questions (FAQ)

1. What is the Global Museum?

The Global Museum is an online, decentralised museum that offers exhibitions and artworks from around the world. Accessible anytime and anywhere, it aims to democratise art access and preserve cultural heritage.

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2. How can I visit the Global Museum?

Visit the museum online using any internet-enabled device. Simply go to our website—accessible 24/7.

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3. Do I need an account to access the museum?

No account is needed to browse exhibitions and artworks. Creating an account lets you save favourite artworks across devices.

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4. How can I collect digital artworks?

- You simply need to connect your Metamask wallet to our website. - Collect authenticated artworks stored securely on the blockchain.

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5. I don’t have a MetaMask wallet. How do I set one up?

MetaMask is a secure digital wallet for blockchain assets. To set it up: - Download the wallet here as an app or web extension (Chrome, IOS, Android). - Follow the setup guide to create your account and save your recovery phrase.

For step-by-step instructions, see this guide.

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6. How do I connect MetaMask to the Polygon network?

Follow these steps to connect MetaMask to the Polygon blockchain:

1. Open MetaMask and go to Settings > Networks > Add Network.

2. Enter the following details: - Network Name: Polygon Proof of Stake (PoS) - RPC URL: https://polygon-rpc.com - Chain ID: 137 - Currency Symbol/Token: POL (formerly MATIC) - Explorer URL: https://polygonscan.com

3. Click Save.

For a full guide, visit this page.

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7. How do I add funds to my wallet?

You will need to add POL funds (formerly MATIC) in order to collect art on Global Museum.

For detailed instructions, see this tutorial. You can also add funds via Moonpay.

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8. Is there a fee to access the museum or collect artworks?

- Browsing exhibitions is free. - Collecting artworks may involve very small blockchain transaction fees.

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9. How can I contact the Global Museum team?

- General inquiries: info@global.museum - Collaborations: collab@global.museum

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10. How can I stay updated on exhibitions and events?

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11. How does the Global Museum ensure the uniqueness of artworks?

Blockchain technology guarantees: - Secure proof of authenticity. - Permanent ownership records.

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12. Can I contribute to the Global Museum as an artist or curator?

Yes! Email collab@global.museum to discuss opportunities.

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13. Where can I find your Terms and Privacy Policy?

Our Terms & Conditions and Privacy Policy are available in the footer of our website, via our Homepage.

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If you have further questions, feel free to contact us. We're here to help!